Payment methods

Attention: If you have installed Kaspersky security software with the “Secure Payment” function, you may experience problems with payments via PayPal and Stripe (credit card, instant, Giropay and iDeal). This is due to the fact that Kaspersky’s “secure payment transactions” do not take effect until the appropriate payment method has been selected at the checkout. This will open a new browser window and the communication with the shop will be cancelled. To avoid this, you need to add our shop address https://www.hainchan.com to the “Secure Payments” settings in Kaspersky Preferences. Unfortunately, Kasperksy does not point this out. How to add a shop address to the software is explained on the Kaspersky Supportsite. 
The entire website has been designed with security in mind. All confidential data will of course be transmitted encrypted. You can choose between the following payment methods:

Credit card

We accept: Visa, MasterCard and American Express. If you choose to pay by credit card, the invoice amount is due immediately upon conclusion of the contract. Credit card payments are processed in cooperation with Stripe ltd, and VTC Pay to which the provider assigns his payment claim. Stripe ltd, and VTC Pay collects the invoice amount from the customer’s credit card account. In the event of assignment, payment can only be made to Stripe ltd, and VTC Pay with discharging effect. The debit of the credit card takes place immediately after dispatch of the customer order in the online shop. Even if the payment method credit card payment via Stripe ltd, and VTC Pay is selected, the provider remains responsible for general customer enquiries, e.g. regarding the goods, delivery time, dispatch, returns, complaints, declarations of revocation and returns or credit notes.

PayPal

PayPal is the online payment service with which you can pay quickly, securely and conveniently in online shops. If you pay with PayPal, you will be forwarded directly to PayPal at the end of the order process. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you are new to PayPal, you can register as a guest or open a PayPal account, link your bank account or credit card with your PayPal account and then confirm the payment. Payment is usually received within a few minutes and your order can be processed and shipped immediately.

The PayPal terms of use which can be viewed at https://www.paypal.com/webapps/mpp/ua/useragreement-full. In case the client has no PayPal account, the conditions applicable for payments without PayPal account will be effective. They can be viewed at https://www.paypal.com/webapps/mpp/ua/privacywax-full.

Direct bank transfer (payment in advance)

Transfer the total amount in $ under indication of the order number to our bank account. Our bank details will be shown to you directly after the purchase and additionally with the order confirmation by email. The processing by the bank can take some days and costs outside of VietNam additional fees, for which we do not pay.

For all payment methods: After received payment the downloads will be automatically (for payment in advance manually) and directly activated in your account and/or you will get an email with links to the ordered digital products.