Processing Time:
The time required to prepare an order for shipping may vary. Please refer to the individual items for specific details.
Estimated Shipping Times:
- United States (USPS): 10-12 days
- United Kingdom (Royal Mail): 7-10 days
- Canada (Canada Post): 10-12 days
- Australia (Australia Post): 12-15 days
- Singapore (with phone number): 3-5 days
- South Korea (with phone number): 5-7 days
- Brunei, Indonesia, Malaysia, Philippines, Thailand: 10-12 days
- New Zealand, Japan: 10-15 days
- Rest of Asia: Please refer to tracking links
- Middle East, Rest of World: Please refer to tracking links
- Europe: 15-18 days (Royal Mail)
- European Union (EU): 15-18 days (Royal Mail)
- Rest of European Union: 15-18 days (Royal Mail)
Tracking Links:
- United States: https://www.usps.com/shipping/trackandconfirm.htm
- Australia: https://auspost.com.au/mypost/track/#/search
- Canada: https://www.canadapost-postescanada.ca/track-reperage/en
- Rest of the World: https://www.royalmail.com
- Asia: https://www.singpost.com/track-items or http://track.quantiumsolutions.com
Please note that these are estimated shipping times, and while we strive to meet them, we cannot guarantee delivery within these timeframes. The actual delivery time will depend on the shipping method you choose.
Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply to their orders. We are not responsible for any delays caused by customs processes.
Returns, Exchanges, and Cancellations:
We gladly accept returns, exchanges, and cancellations under the following conditions:
Contact us within 07 days of delivery.
Ship the items back within 30 days of delivery.
Request a cancellation within 24 hours of purchase.
Conditions of Return:
Buyers are responsible for the costs of return shipping. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you have any further questions or concerns, please feel free to contact us.